Sales Terms and Conditions

These Sales Terms and Conditions (“Terms”, “Terms and Conditions”) govern the sale and purchase of products or services offered by SynexAI (“the Company”) through its ecommerce website (“the Website”).

By placing an order for a product or service on the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not make a purchase.

1. Interpretation and Definitions

1.1. Interpretation: The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2. Definitions: For the purposes of these Sales Terms and Conditions:

Company (referred to as “the Company”, “We”, “Us” or “Our” in these Terms) refers to SynexAI.
Product(s) refer to any goods or services offered for sale on the Website.
User, You, or Customer means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.
Website refers to SynexAI, accessible from www.synexai.com.

2. Orders and Pricing

2.1. Orders: By placing an order for a product or service on the Website, you warrant that you are at least 18 years old and have legal capacity to enter into this agreement.

2.2. Product Descriptions: We make every effort to accurately describe and display the products and services on the Website. However, we do not guarantee that the descriptions and representations are error-free, complete, or current.

2.3. Pricing: Prices for products and services are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.

3. Payment

3.1. Payment Method: All payments are processed securely through our designated payment processor. You agree to provide accurate and complete payment information when making a purchase.

3.2. Currency: All transactions are processed in GBP (British Pound Sterling) unless otherwise specified.

4. Shipping and Delivery

4.1. Shipping: We will make every effort to deliver products in a timely manner, but we do not guarantee delivery times. Risk of loss and title for products pass to you upon delivery to the carrier.

4.2. Shipping Fees: Shipping fees may apply and will be added to your order total at checkout.

5. Returns and Refunds

Physical Products:

5.1. Returns: We accept returns of products within 14 days of purchase, subject to our Returns Policy.

5.2. Refunds: Refunds will be issued in the original form of payment and processed within 14 days of receiving the returned product.

Digital Products:

No Returns Accepted

5.3. Non-refundble: Once a digital image has been purchased and downloaded, we cannot accept returns or provide refunds, except as required by law. We encourage you to review the product description and sample images provided on our website before making a purchase.

6. Quality Assurance and Transparency

6.1. At SynexAI, we are committed to providing our customers with high-quality digital AI images that meet or exceed their expectations. However, it’s important to understand that the nature of AI-generated images means that the final output may vary. AI algorithms work by interpreting input data and generating images based on learned patterns, which can result in a wide range of outcomes.

6.2. While we strive to maintain consistency and quality in our image generation process, we acknowledge that variations may occur due to the complexity of AI algorithms and the inherent unpredictability of creative outputs. As such, we cannot guarantee uniformity and quality across all AI-generated images.

6.3. Despite these potential variations, we remain dedicated to transparency and openness in our approach. We believe in providing customers with clear information about our AI technology and its capabilities, empowering them to make informed decisions when purchasing our products. Should you have any questions or concerns about the quality of our AI-generated images, please don’t hesitate to reach out to our customer support team. We’re here to assist you every step of the way.

7. Limitation of Liability

7.1. Disclaimer: The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your purchase or use of the products or services.

8. Governing Law and Jurisdiction

8.1. Governing Law: These Sales Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

8.2. Jurisdiction: Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Changes to Sales Terms and Conditions

9.1. Modification: We reserve the right to modify or replace these Sales Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website.

10. Contact Us

10.1. If you have any questions or concerns about these Sales Terms and Conditions, please contact us at:

Email: info@synexai.com
Website: www.synexai.com